Terms of Service

1. Scope

These Terms of Service apply to all contracts and the use of Eventcodes between Wudio GmbH, Platz der Vereinten Nationen 6, 10249 Berlin (“Provider”) and businesses as well as other users (“Customer”).

Deviating terms of the Customer apply only if the Provider has expressly agreed to them in writing.

2. Subject matter

Eventcodes is a web-based software for organizing and distributing invitation codes for events. The feature set includes in particular:

• creating and managing events and event pages
• importing and managing invitation codes
• request forms for visitors including email verification
• manual or rule-based approval of requests
• sending codes and notifications by email
• team workspaces, analytics, and credit-based usage

3. Registration and account

A user account is required to use the dashboard. Login is performed via email and one-time code. The Customer must provide accurate information and adequately protect access to their email inbox.

Actions performed via the Customer’s account are attributed to the Customer to the extent the Customer is responsible for them.

4. Workspaces and license

For the term of the agreement, the Provider grants the Customer a non-exclusive, non-transferable right to use Eventcodes within the agreed scope.

The Customer may use the platform only for their own business purposes and must not infringe third-party rights or applicable law. In particular, using the platform for spam, unlawful content, unauthorized advertising, or circumventing technical protections is prohibited.

5. Credits, prices, and payment

Certain features (in particular assigning or sending codes) may consume credits. New workspaces may start with a limited free allowance. Additional credits are purchased for a fee.

The applicable prices and tiers are shown in the offer or dashboard. Prices are exclusive of statutory VAT where applicable.

Payments are processed via Stripe. The payment agreement is concluded through Stripe’s checkout or customer portal. Credits are generally non-refundable unless mandatory law requires otherwise or an explicit agreement provides otherwise.

6. Customer obligations

The Customer is solely responsible for ensuring that:

• content they upload (texts, images, event details) is lawful
• they are entitled to distribute the uploaded invitation codes
• recipients are contacted and informed only to the permitted extent
• request forms and optional fields are designed in a privacy-compliant manner
• team members and roles are managed appropriately

7. Third-party content and code requests

Visitors may submit code requests via event pages. The data collected is made available to the respective workspace for processing. The Customer decides on approval, rejection, and further communication.

The Provider does not systematically review content and requests for legality. If there are concrete indications of legal violations, the Provider may block content, stop requests, or restrict accounts.

8. Availability and changes

The Provider aims for highly continuous availability but does not guarantee uninterrupted accessibility. Maintenance, third-party outages, or force majeure may temporarily affect use.

The Provider may further develop, adapt, or – where reasonable – replace features, as long as the overall purpose of the agreement is preserved.

9. Liability

The Provider is liable without limitation for intent and gross negligence as well as for injury to life, body, or health.

In cases of slight negligence, the Provider is liable only for breach of essential contractual obligations and limited to the foreseeable, typical contractual damage. Liability for lost profits, indirect damages, and data loss is excluded to the extent legally permitted, unless unlimited liability applies.

The Provider is not liable for the accuracy of event details, the availability or validity of third-party invitation codes, or the Customer’s approval decisions.

10. Privacy

Information on the processing of personal data is available in the privacy policy at /privacy. To the extent the Customer processes personal data of third parties via Eventcodes, the Customer remains responsible for GDPR compliance within their own area of responsibility.

11. Term and termination

The usage relationship runs for an indefinite period and may be terminated by either party with effect for the future at any time, unless otherwise agreed.

The right to extraordinary termination for good cause remains unaffected. In case of serious breaches, the Provider may suspend access.

After termination, the Provider may delete accounts and related data after a reasonable period, unless statutory retention obligations require otherwise.

12. Final provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.

If the Customer is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction is Berlin.

If individual provisions are invalid, the validity of the remaining provisions remains unaffected.

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.